Scale your team, not your overhead.
Tilsim builds custom audio and video sales training and onboarding libraries so your sales and support teams ramp without pulling top performers off the floor.
30-min call · We listen first · Quote in 48 hours
Training that doesn't scale.
Companies spend serious time and money training new hires — usually by pulling experienced staff off the floor or hiring outside coaches. It's expensive, slow, and breaks every time the team grows.
We replace that loop with professionally produced video and audio modules, an integrated mastery-test system, and a knowledge library built around your company. Same library trains 10, 20, or 1,000 people — without burning your top performers. A clean alternative to hiring a sales trainer.
- 10A small team
- 20A department
- 1,000An entire org
A library, not a course.
A custom library of audio and video lessons, shaped around your team's actual products, playbooks, and edge cases. Plus a testing system that validates mastery before an agent touches a real customer.
Built on YOUR materials.
Not generic content. Your scripts, your products, your edge cases.
Audio + Video.
Audio for between-call review. Video for technique that text can't teach.
Tests = your KPI's.
Mastery checks aligned to the metrics you already report on.
You own the assets.
Delivered as a library your team owns. We don't lock it.
Four functions. One pattern.
High-stakes conversations. Fast hiring cycles. Top performers stolen by coaching duty.
Sales Excellence
Custom audio and video modules to sharpen closing technique and objection handling. Top closers contribute once, on camera. After that the library trains the next 50 hires without their time.
Customer Support & Care
Structured lessons that scale empathy and technical accuracy. Every new hire delivers the same standard from day one — regardless of which team lead they shadowed.
Retention
Specialised training for the conversations that decide whether a churn becomes a renewal. Reproducible language and frameworks instead of tribal knowledge.
Customer Success
Modules that go beyond support: how to drive adoption, expand accounts, and turn every CSM into a long-term value advocate.
Day 01.
Newbie Fast-Track.
A new hire, on day one, opens a sales onboarding library tailored to your workflows. Your top closers contribute once, on camera. After that, they go back to closing — not training.
- Audio modules they replay between calls.
- Video walkthroughs of how your top reps actually handle real objections.
- A testing system that validates mastery before they touch a customer.
- No waiting for a live coach. No inconsistent shadowing. Same standard, every hire.
Two to four weeks. Four steps.
Discovery
We listen to your team. Scripts, top performers, edge cases.
Material capture
We interview your closers, audit playbooks, identify make-or-break moments.
Production
We script, record, and edit audio + video modules. You review and approve.
Test & launch
Mastery checks tied to your KPI's. Library shipped to your team.
As your library matures, modules become reusable assets — not one-off projects.
Multimedia is how people learn now.
Audio and video carry tone and language that text playbooks cannot. Your reps already learn this way on YouTube — we make it specific to your business.
On-demand beats live training.
A new hire can revisit a tough objection module the night before a call. They cannot summon a live coach at 11 pm.
One library, one standard.
Every agent learns the same way, from the same source. Drift between human coaches goes away.
Top closers stay closing.
They contribute once, on camera. After that, the library trains the next batch without their calendar.
The methodology is the asset.
Tilsim turns your top performers' tacit knowledge into a library — audio, video, mastery checks. Every library is built from scratch on your team's own materials, with your top performers as the source of truth.
We don't reuse content between clients. We don't lock the assets. The library is yours — when the engagement ends, you keep training the next 50 hires from it without us.
We also build automation for local business.
Beyond sales training libraries, Tilsim builds eight services for owners of HVAC, dental, legal, beauty, cleaning, and other service businesses. Lead capture, reviews engine, booking with deposits, AI-friendly site, conversion fixes, and more.
Explore all 8 services →Ready?
Or email gela@tilsim.app directly.